Kenvil & Lake Hopatcong Auto Repair

Do you ever get annoyed when you hear advertisements about new customer incentives and first time discount offers and then wonder, “What am I chopped liver? I’ve been coming here for years!” In the world of retail, and that includes automotive repair and services, every time someone new walks through the door, or calls our number, we want to assure them that they are making the right decision by choosing us and we nurture that trust. We essentially are being interviewed. We want our best light to shine. We want them to choose us because we are the best choice for them and their needs. If they do in fact choose us, we’re not stopping with a “we got you” attitude. We have just been given the opportunity to prove ourselves. We are on our best game, and we’re crossing our t’s and dotting our  i’s. We’re carrying that precious new egg to the nest to be nurtured until that little crack appears, then the beak, and hopefully, ca ... read more

Here in the Northeast, we are pretty savvy when it comes to driving in extreme weather conditions. Although we just experienced the mildest January and February we’ve seen in a long time,it’s predicted that as with all good things, this must come to an end. I guess it kinda serves us right for getting all psyched for spring when clearly we have weeks and weeks of winter to go. Don’t think poorly of the weather man, he's just trying to get it right. However, I could do without the endless memes and snowflake icons popping up all over the place.  Prior to the heatwave we had in January, we took some time to put together a list of things every motorists in NJ should keep in your vehicle in case of an emergency. It should go without saying, but if you don’t have a good ice scraper or brush in your car, they should be number one and two on your list. After that it’s some common sense items and then a few that we feel are necessities. If you are aware ... read more

If you feel like you’ve been burned by an auto repair shop in the past, you’re in good company.  Some surveys suggest that as many as 3 out of 4 people feel like they have been overcharged for auto repairs or worry about being overcharged for services they may not even need.  As with most things in life, knowledge is power, so the more you know the less likely you are to be targeted for overcharging.  Here’s a helpful guide to answer the question: how do you know if an auto shop is legit? Signs That an Auto Shop is Legit Honest, forthright auto shop owners and technicians tend to exhibit similar actions, accolades, and business practices. They include: Ethical Auto Repair Shops Will Provide Written Estimates Shops need time to properly inspect your car in order to provide a written estimate so steer clear of shops that resist quoting you an estimate. Trustworthy Shops Will Have the Receipts to Prove Dedication to Their Craft Trustworthy auto repai ... read more