Posted on 4/30/2023
Do you ever get annoyed when you hear advertisements about new customer incentives and first time discount offers and then wonder, “What am I chopped liver? I’ve been coming here for years!” In the world of retail, and that includes automotive repair and services, every time someone new walks through the door, or calls our number, we want to assure them that they are making the right decision by choosing us and we nurture that trust. We essentially are being interviewed. We want our best light to shine. We want them to choose us because we are the best choice for them and their needs. If they do in fact choose us, we’re not stopping with a “we got you” attitude. We have just been given the opportunity to prove ourselves. We are on our best game, and we’re crossing our t’s and dotting our i’s. We’re carrying that precious new egg to the nest to be nurtured until that little crack appears, then the beak, and hopefully, ca ... read more